Partner Support Representative

North Atlanta, GA

Provides support to the Orange Specialist Team to ensure that Orange serves every Orange Partner efficiently and effectively.

This role ensures that questions are answered, problems are resolved, and Orange Partners and Orange Staff are cared for on a daily basis. You’ll be part of a team of problem solvers as you closely listen to our Partners’ questions, requests, and concerns. You’ll engage with new systems and maintain expert knowledge about Orange resources and events to best serve Orange Partners and Staff.

What You'll Do

  • Provides logistical and communication support to the Orange Specialist Team
  • Answers live calls from 9 am-5pm, Monday through Friday.
  • Provides timely response to all incoming voice messages within 24 hours
  • Provides timely response to all email and incoming assistance requests from 9 am-5pm, Monday through Friday and within a 24-hour time frame.
  • Takes on special projects as needed.
  • Attendance and real-time assistance for all Orange events, including Orange Conference, Orange Tour, and others as needed.
  • Work locally at Orange offices in N. Atlanta, Georgia. Not a remote position.

What You'll Need

You’ll thrive in the role of Partner Support Representative if you have . . .

If you don’t meet 100% of the above qualifications, we encourage you to still apply! Studies show that meeting just 50% of a role’s requirements may put you in consideration.

Application Form

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    About Orange

    The work climate at Orange is come-as-you-are casual, filled with energy and ideation. We are a highly collaborative culture that values alignment and strategy. Our drive for excellence often exceeds our pursuit of efficiency, and we expect all employees to prioritize respect for each other above all else. 
    Orange is a non-profit organization whose vision is to give kids and teenagers a stronger faith and a better future. We believe the best way to accomplish that mission is through equipping the local church to better support consistent volunteers and parents in their community. We represent our mission with the color orange as a tangible expression of what can happen when the light of the church (yellow) combines with the heart of the home (red) to have a more vibrant impact in the life of a kid (Orange).
    At The reThink Group we are proud to be developing resources for Christian education and Christian growth.  As a Christian Organization,  we believe people are made in God’s image.  Therefore the defense and promotion of human rights is inseparable from our Gospel mandate.  It’s our policy (as part of our Christian values) to provide equal opportunity to everyone without regard to race, color, religion, sex, age, disability, genetic information, national origin, or any other characteristic protected by applicable law. Reasonable accommodation is available for qualified individuals with disabilities. As a religious 501(c)(3), reThink is permitted and reserves the right to prefer employees or prospective employees for certain positions based on religion, including the acceptance of our Statement of Faith. Employees in all positions must accept our Standards for conduct.